The Copier and Toner Store stands behind our 100% satisfaction guarantee.

The Copier and Toner Store stands behind the 100% satisfaction guarantee. If, for any reason, you are not completely happy with your purchase, our staff will quickly replace or exchange the product. You may return the item for a full refund of the purchase price (if it meets the conditions stated below).

Purchases made through this Ecommerce site should be returned by completing the return request form. Or contact us at 1-833-COPIER2 (267-4372) (M-F 8:00-5:00 EST) or email In the event you experience any problems with your cartridge(s), please refer to our Return Policy, detailed below, to help resolve any issues quickly.

Return Information*

  • All returns or exchanges must be pre-approved and assigned a Return Merchandise Authorization number (RMA number). This gives you authorization to return item(s) to Cartridge World for inspection. Credits will be issued, if justified, after product inspection.

  • If an order entry error occurs, please call 1-833-COPIER2 (267-4372) (M-F 8:00-5:00 EST) or email as soon as possible. A return can be made within 30 days of purchase.

  • Any product that has been tampered with or refilled will be denied credit.

  • Products must be returned in the same or equivalent packaging as it was originally delivered to protect the item during return shipment.


*For online purchases and at participating stores only



10255 NW 116th Way

Suite 9

Medley, FL 33178


Phone   305.418.0920
Fax       305.851.2287
Toll Free: 1-833-COPIER2

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